Returns & Exchanges
A simple return guide for handmade natural stone pieces with clear expectations.
Return Window
Return requests can be made within 7 days of delivery.
Eligible Returns
Unused items in original condition and packaging may be eligible.
Non-returnable Cases
Natural variation is not considered a defect. Used items are not eligible.
Damaged / Wrong Item Contact
If your item is damaged or incorrect, contact support with order details promptly.
Need Return Support?
If anything is unclear, contact us before returning for a simple support path.