Returns Policy
Review return-related information before placing an order. Return eligibility may depend on the item condition, order details, and the reason for the request.
Review before ordering
Please read the return information before placing an order, especially if sizing, gifting, or product details are important.
Item condition matters
Return eligibility may depend on whether the item is unused, undamaged, unaltered, and in suitable condition.
Contact with details
If you have a return question, include your order number, product name, and clear photos when relevant.
Review required
Each request needs to be reviewed before the next step can be confirmed.
Return Eligibility
Return eligibility may depend on the item condition, order details, and the reason for the request. Please review this information before ordering and contact us if you are unsure about a specific piece.
Damaged or Incorrect Items
If your item arrives damaged, incorrect, or with a clear issue, please contact us as soon as possible with your order information and clear photos. We will review the situation and reply with the next step.
Worn, Altered, or Customized Items
Return eligibility may be limited for items that have been worn, damaged after delivery, altered, customized, or handled in a way that changes the original condition. If you have concerns, contact us before ordering.
How to Start a Return Question
Send us a message through the Contact page with your order number, product name, and the reason for your request. If the issue involves damage or an incorrect item, please include clear photos. Contact Us
Refund Review
Refunds or other solutions are reviewed after the request and item details are checked. The next step may depend on the situation, item condition, and order information.
Return Shipping
Return shipping responsibility may depend on the reason for the request and the order situation. Please contact us before sending anything back so the correct next step can be reviewed.
Before You Contact Us
Include your order number
For order-related questions, include your order number if you have one.
Share the product name
Please include the product name or link so we can understand which piece you are asking about.
Add clear photos if needed
For damaged or incorrect items, clear photos help us review the situation more accurately.
FAQ
Find answers about products, sizing, gifting, care, orders, and support.
Open FAQShipping Policy
Review shipping information before placing an order.
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Send us the product name or link if you are unsure about sizing, gifting, product details, shipping, or return-related questions.